Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide when creating an account, setting up an organisation, or managing members. This includes your name, email address, and any data you enter about your organisation's members. We also collect usage data such as pages visited and features used to improve the platform.
2. How We Use Your Information
We use your information to provide and improve the NOXMembership service, process payments, send transactional emails (such as receipts and renewal notices), and communicate important updates about the platform. We do not sell your data to third parties.
3. Data Storage & Security
Your data is stored on enterprise-grade cloud infrastructure with encryption at rest and in transit. We implement industry-standard security measures including role-based access controls, regular backups, and secure authentication protocols.
4. Member Data
Organisation administrators are responsible for the member data they enter into NOXMembership. We act as a data processor on behalf of your organisation. Member data is only accessible to authorised administrators of the respective organisation.
5. Third-Party Services
We integrate with third-party payment processors (such as Stripe and PayPal) to facilitate membership payments. These services have their own privacy policies and data handling practices. We also use email delivery services to send transactional emails on your behalf.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. Organisation administrators can export member data and delete their organisation. To request account deletion or data export, contact us at hello@nox.cloud.
7. Contact
For privacy-related enquiries, please contact us at hello@nox.cloud.